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Don’t see the answer to your question here? Feel free to contact us. We’re happy to help.
How long does it take to
complete a public records investigation?
When we receive a request to start a public records investigation, we
immediately get the searches ordered. The key is how quickly the requested searches can be
completed. The majority of searches can be completed within three to five business days but
can take up to six weeks depending on court jurisdiction procedures. We do all we can to
expedite the process.
How long does it take to
complete the background referencing investigation?
When we receive a request to start a background reference investigation, we
immediately mail to the candidate the appropriate materials to complete. The key is how
quickly the candidate completes and returns these materials. Once we receive these
materials, the background investigation generally takes four to eight weeks. We do all we
can to expedite the process. The candidate and their references are provided with
postage-paid return envelopes.
Who has access to the
background investigation file and its contents?
The confidential background investigation file is physically kept in a secure storage
facility here in Minnesota. The file and all of its contents are the sole property of the
organization that requested the background investigation. No information is released to any
other party (including the candidate) without the written permission of an authorized
representative of the church or when mandated by law (legal subpoena) the information will
be produced. The candidate acknowledges their understanding of this when he/she signs the
Authorization/Release.
Can we make changes to the
forms and/or questions asked?
Though the screening model illustrated here is consistent with what many in
the religious community are utilizing, we recognize that the screening documents may need to
be modified to better suit the needs of your organization. We would welcome the opportunity
to do so.
Can you perform
investigations on persons outside the United States?
Depending on where the candidate has lived, we can access some international
criminal records by request only from the client. However, international background
investigations typically take longer to complete and will incur additional fees. We are
always able to conduct the background check process on your international candidates.
Will our insurance premiums
be lower if we screen all church employees?
Any measures you take to significantly lower your risk should be reflected in
your premium. Call your insurance agent/underwriter for a determination. We are aware that
some insurance companies require background checks as a condition of providing sexual
misconduct coverage.
What criminal record check is
the most accurate?
Criminal records originate in the county court jurisdiction where the offense
occurred and are updated as the case is processed. The county courts then report to the
state jurisdictions but the frequency of their reporting varies by jurisdiction.
Is there such thing as a
multi-state/nationwide criminal records check?
No. Because most criminal records originate at the county level, it would not
be feasible or cost effective to check every county in the country. We do offer the Enhanced
Nationwide Criminal Search. However, due to the fact that this is a national database, the
accuracy is limited to how often the database is updated. It does provide a cost effective
means to gain geographical breadth as an addition to any background check.
How long are criminal
records available?
Jurisdictions vary; some counties allow searches of criminal records for 7-15
years. States typically report searches for seven years. Commercial providers can maintain
records they have purchased indefinitely.
Where do sex offense records
originate?
Sex offenses originate at the local level, but are maintained in each state’s
sex offender registry. Sex offenders are in the registry indefinitely, with few exceptions.
They are required to update the state when they move or report to a new state if they move
outside of the originating state.