Frequently Asked Questions
How long does it take to complete the background investigation?
When we receive a request to start a background investigation,
we immediately mail to the candidate the appropriate materials to
complete. The key is how quickly the candidate completes and returns
these materials. Once we receive these materials, the background
investigation generally takes three to four weeks to complete. We
do all we can to expedite the process. The candidate and their references
are provided with postage-paid return envelopes and are encouraged
to respond via toll-free fax.
Who has access to the background investigation file and its
The confidential background investigation file is physically kept
in a secure storage facility here in Minnesota. The file and all
of its contents are the sole property of the church that requested
the background investigation. No information is released to any
other party (including the candidate) without the written permission
of an authorized representative of the church. The candidate acknowledges
their understanding of this when he/she signs the Authorization/Release
on page one of the Applicant Questionnaire.
Can we make changes to the forms and/or questions asked?
Though the screening model illustrated here is consistent with
what many in the religious community are utilizing, we recognize
that the screening documents may need to be modified to better suit
the needs of your organization. We would welcome the opportunity
to do so.
Do you offer volume discounts?
Yes. Most of our clients are Dioceses, Annual Conferences, Regions,
and Synods that coordinate the ordering of background checks for
all of their affiliated congregations. Our fees are approximately
25 percent lower for these clients as we are able to capitalize
on economies of scale. An individual church ordering a minimum of
25 background investigations at one time will also qualify for lower
fees. Please feel free to contact us to discuss your situation.
Can you perform investigations on persons outside the United
Yes, we process these background investigations the same regardless
of where the person resides. However, international background investigations
typically take longer to complete.
Will our insurance premiums be lower if we screen all church
Probably. Any measures you take to significantly lower your risk
should be reflected in your premium. Call your insurance agent/underwriter
for a determination. We are aware that some insurance companies
require background checks as a condition of providing sexual misconduct